Helpie FAQ

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General FAQ's

  • Do I need to install anything?
    No, there is nothing to install.
  • Can I still use my Accounting software?
    Yes, Link4 is not designed to replace your Accounting software, but it will enhance its value for you. Link4 will make you appreciate your Accounting software more.
  • Can I contact someone at Link4?
    Yes, our expert team is available through Live Chat on the Link4 website as well as through the Link4 application. If you have any questions or require support, please don’t hesitate to start a conversation. Our team is available during regular business hours in Australia, but you can always leave your email and message and we will respond to you ASAP.
  • Is it secure?
    Yes, we use SSL and Server Separation strategies. Additionally, your Accounting software also has its own layer of security to protect your details.
  • How is this different from EDI?
    It’s the same concept as EDI ­- electronically transferring data from one system to another, but there is nothing to install. Link4 is non-invasive. It will not have an impact on any software systems you currently use.