{"id":6054,"date":"2023-01-26T18:44:47","date_gmt":"2023-01-26T18:44:47","guid":{"rendered":"https:\/\/link4.co\/nz\/?page_id=6054"},"modified":"2025-12-29T16:31:26","modified_gmt":"2025-12-29T03:31:26","slug":"faqs","status":"publish","type":"page","link":"https:\/\/link4.co\/nz\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6054\" class=\"elementor elementor-6054\">\n\t\t\t\t\t\t<section class=\"pix-elementor-divider elementor-section elementor-top-section elementor-element elementor-element-2962d74 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2962d74\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5ad1b09\" data-id=\"5ad1b09\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5dd37e5 elementor-widget elementor-widget-pix-heading\" data-id=\"5dd37e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"pix-heading-el text-center \"><h2 class=\"text-white h2 heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"\" data-anim-delay=\"\">eInvoicing FAQs -<br>  We are Here to Help<\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-909ea32 elementor-widget elementor-widget-pix-text\" data-id=\"909ea32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\"text-20 resp-option text-white text-left \" >Get instant answers to common questions!<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fe1dd53\" data-id=\"fe1dd53\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5efc349 elementor-widget elementor-widget-pix-img\" data-id=\"5efc349\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\" data-widget_type=\"pix-img.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"el-5efc349\" class=\"pix-img-element d-inline-block none\"  ><div class=\"pix-img-el     center d-inline-block  w-100 rounded-lg\"  ><img fetchpriority=\"high\" decoding=\"async\" width=\"630\" height=\"396\" src=\"https:\/\/link4.co\/nz\/wp-content\/uploads\/sites\/3\/2023\/01\/GettyImages-1291089965-removebg-preview.png\" class=\"pix-img-elem rounded-lg\" alt=\"Image link\" srcset=\"https:\/\/link4.co\/nz\/wp-content\/uploads\/sites\/3\/2023\/01\/GettyImages-1291089965-removebg-preview.png 630w, https:\/\/link4.co\/nz\/wp-content\/uploads\/sites\/3\/2023\/01\/GettyImages-1291089965-removebg-preview-300x189.png 300w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"pix-divider  position-relative pix-bottom-divider elementor-element elementor-element-2962d74\" data-style=\"style-8\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"400px\" viewBox=\"0 0 1200 366\" preserveAspectRatio=\"none\"><g class=\"animate-in\" data-anim-type=\"fade-in-up\" data-anim-delay=\"300\"><polygon class=\"pix-divider-layer-3\" fill=\"#FFFFFF4D\"  points=\"0 240 1200 0 1200 366 0 366\"  \/><\/g><polygon class=\"pix-divider-layer-2\" fill=\"#FFFFFF99\"  points=\"0 300 1200 60 1200 366 0 366\" \/><polygon class=\"pix-divider-layer-1\" fill=\"#ffffff\" points=\"0 360 1200 120 1200 366 0 366\"\/><defs><\/defs><\/svg><\/div>\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-95494b7 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"95494b7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19635f8\" data-id=\"19635f8\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a7cfad7 elementor-invisible elementor-widget elementor-widget-pix-heading\" data-id=\"a7cfad7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"pix-heading-el text-center \"><h3 class=\"text-heading-default font-weight-bold h3 animate-in heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"fade-in-up\" data-anim-delay=\"200\">Frequently Asked Questions<\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fe917d elementor-invisible elementor-widget elementor-widget-pix-text\" data-id=\"4fe917d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-center \" ><p class=\"text-18 resp-option text-body-default text-center \" ><span class=\"text-body-default animate-in d-inline-block\" data-anim-delay=\"900\" data-anim-type=\"fade-in\">We've compiled a list of answers to generally asked questions.<\/span><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6dec6cf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6dec6cf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c43e1a4\" data-id=\"c43e1a4\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1733a58 elementor-widget elementor-widget-shortcode\" data-id=\"1733a58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><style type=\"text\/css\"><\/style><section id='' \n                class='helpie-faq accordions faq-toggle open-first groupSettings-160__enabled' \n                data-collection='' \n                data-pagination='0' \n                data-search='0' \n                data-pagination-enabled='0'\n                role='region'\n                aria-label='FAQ Section'\n                aria-live='polite'><h3 class=\"collection-title\">General FAQ's<\/h3><form class=\"search\" onSubmit=\"return false;\"><div class=\"search__wrapper\"><input type=\"text\" class=\"search__input\" aria-label=\"Search\" role=\"searchbox\" placeholder=\"Search FAQ\"><span class=\"search__icon\"><svg class=\"svg-icon--search\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 22 22\">\r\n                        <g fill=\"none\" stroke=\"#171717\">\r\n                            <path stroke-linecap=\"square\" stroke-width=\"2\" d=\"M18.5 18.3l-5.4-5.4\"\/>\r\n                            <circle cx=\"8\" cy=\"8\" r=\"7\" stroke-width=\"2\"\/>\r\n                        <\/g>\r\n                    <\/svg><\/span><\/div><div class=\"search__message\"><\/div><\/form><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-7300\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-7300\"\r\n                data-id=\"post-7300\" \r\n                data-item=\"hfaq-post-7300\" data-slug=\"your-first-faq-question\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Do I need to install anything?<\/div><\/div><div id=\"accordion-content-post-7300\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-7300\"\r\n                style=\"background:transparent;\">No. Link4 is 100% cloud-based and requires <strong>no installation or software downloads<\/strong>. You simply connect your existing Cloud Accounting or ERP system and start sending and receiving eInvoices via immediately. This non-invasive approach ensures a fast setup, minimal IT effort, and seamless adoption for New Zealand businesses and government suppliers.<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-7304\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-7304\"\r\n                data-id=\"post-7304\" \r\n                data-item=\"hfaq-post-7304\" data-slug=\"can-i-still-use-my-accounting-software\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Can I still use my Accounting software?<\/div><\/div><div id=\"accordion-content-post-7304\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-7304\"\r\n                style=\"background:transparent;\"><span data-doc-id=\"8863513000010029015\" data-doc-type=\"writer\">Yes. Link4 works <\/span><strong>with<\/strong> your current accounting software-not instead of it. Popular New Zealand\u00a0\u00a0platforms like MYOB, Xero, QuickBooks, and others integrate easily with Link4. By automating invoice delivery and reducing manual data entry, Link4 enhances the value of your existing system and improves your overall financial workflow.<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-7305\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-7305\"\r\n                data-id=\"post-7305\" \r\n                data-item=\"hfaq-post-7305\" data-slug=\"can-i-contact-someone-at-link4\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Can I contact someone at Link4?<\/div><\/div><div id=\"accordion-content-post-7305\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-7305\"\r\n                style=\"background:transparent;\"><span data-doc-id=\"8863513000010029015\" data-doc-type=\"writer\">Absolutely. Our team is available via <\/span><strong>Live Chat<\/strong> on the Link4 website and within your Link4 Account. During business hours, our specialists can help with onboarding, troubleshooting, or eInvoicing guidance. You can also leave your email and message anytime, and we will respond as soon as possible.<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-7306\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-7306\"\r\n                data-id=\"post-7306\" \r\n                data-item=\"hfaq-post-7306\" data-slug=\"is-it-secure\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Is it secure?<\/div><\/div><div id=\"accordion-content-post-7306\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-7306\"\r\n                style=\"background:transparent;\"><span data-doc-id=\"8863513000010029015\" data-doc-type=\"writer\">Yes. Link4 uses <\/span><strong>SSL encryption<\/strong>, server-separation architecture, and industry-standard security practices to protect your data. Your connected Accounting or ERP system also adds its own security layer. Combined with the Peppol framework, Link4 ensures safe, verified, and compliant eInvoice exchange.<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-7307\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-7307\"\r\n                data-id=\"post-7307\" \r\n                data-item=\"hfaq-post-7307\" data-slug=\"how-is-this-different-from-edi\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How is this different from EDI?<\/div><\/div><div id=\"accordion-content-post-7307\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-7307\"\r\n                style=\"background:transparent;\"><span data-doc-id=\"8863513000010029015\" data-doc-type=\"writer\">Link4 simply delivers the same outcome as EDI-electronic data exchange between systems-but with <\/span><strong>no installation and no custom integrations<\/strong>. Link4 uses the global Peppol network, making it non-invasive, easier to adopt, and universally compatible with modern accounting systems.<\/div><\/li><\/ul><\/div><\/div><\/article><\/section>\n<style type=\"text\/css\"><\/style><section id='' \n                class='helpie-faq accordions faq-toggle open-first groupSettings-161__enabled' \n                data-collection='' \n                data-pagination='0' \n                data-search='0' \n                data-pagination-enabled='0'\n                role='region'\n                aria-label='FAQ Section'\n                aria-live='polite'><h3 class=\"collection-title\">Supplier (Sellers) FAQs<\/h3><form class=\"search\" onSubmit=\"return false;\"><div class=\"search__wrapper\"><input type=\"text\" class=\"search__input\" aria-label=\"Search\" role=\"searchbox\" placeholder=\"Search FAQ\"><span class=\"search__icon\"><svg class=\"svg-icon--search\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 22 22\">\r\n                        <g fill=\"none\" stroke=\"#171717\">\r\n                            <path stroke-linecap=\"square\" stroke-width=\"2\" d=\"M18.5 18.3l-5.4-5.4\"\/>\r\n                            <circle cx=\"8\" cy=\"8\" r=\"7\" stroke-width=\"2\"\/>\r\n                        <\/g>\r\n                    <\/svg><\/span><\/div><div class=\"search__message\"><\/div><\/form><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-7315\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-7315\"\r\n                data-id=\"post-7315\" \r\n                data-item=\"hfaq-post-7315\" data-slug=\"what-are-the-benefits-to-me-for-sending-einvoices\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What are the benefits to me for sending eInvoices?<\/div><\/div><div id=\"accordion-content-post-7315\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-7315\"\r\n                style=\"background:transparent;\"><span data-doc-id=\"8863513000010029015\" data-doc-type=\"writer\">Sending eInvoices with Link4 improves <\/span><strong>cash flow, accuracy, and invoice delivery speed<\/strong>. Your invoice goes directly into your customer\u2019s accounting system-no printing, posting, or emailing PDFs. You can also track invoice status (delivered, accepted, paid,etc) via Invoice Responses, view dashboards, and analyze payer history, giving your business clearer insights and faster payments.<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-7316\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-7316\"\r\n                data-id=\"post-7316\" \r\n                data-item=\"hfaq-post-7316\" data-slug=\"how-do-i-get-my-customers-to-use-link4\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How do I get my customers to use Link4?<\/div><\/div><div id=\"accordion-content-post-7316\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-7316\"\r\n                style=\"background:transparent;\"><span data-doc-id=\"8863513000010029015\" data-doc-type=\"writer\">Simply visit the <\/span>\u2018<strong>My Customers<\/strong>\u2019 page in your Link4 Account\u00a0\u00a0and send them an invitation and notifies you once your customer is successfully linked for eInvoicing.<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-7317\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-7317\"\r\n                data-id=\"post-7317\" \r\n                data-item=\"hfaq-post-7317\" data-slug=\"how-does-it-work-if-my-customer-hasnt-registered-on-link4\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How does it work if my customer hasn\u2019t registered on Link4?<\/div><\/div><div id=\"accordion-content-post-7317\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-7317\"\r\n                style=\"background:transparent;\"><span data-doc-id=\"8863513000010029015\" data-doc-type=\"writer\">Link4 works best when both parties are connected through the Peppol network. If your customer is not yet registered, Link4 automatically sends the invoice as a <\/span><strong>PDF fallback<\/strong>, ensuring they still receive it without disruption.<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-7318\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-7318\"\r\n                data-id=\"post-7318\" \r\n                data-item=\"hfaq-post-7318\" data-slug=\"how-much-does-it-cost\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How much does it cost?<\/div><\/div><div id=\"accordion-content-post-7318\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-7318\"\r\n                style=\"background:transparent;\"><span data-doc-id=\"8863513000010029015\" data-doc-type=\"writer\">Link4 offers a <\/span><strong>3-month freemium plan<\/strong>, allowing suppliers to send eInvoices at no cost during the introductory period. Paid plans are affordably priced, typically costing <strong>less than a postage stamp per invoice<\/strong>. For detailed pricing, contact us at connect@link4.co.<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-7319\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-7319\"\r\n                data-id=\"post-7319\" \r\n                data-item=\"hfaq-post-7319\" data-slug=\"can-i-invite-all-my-customers-at-once\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Can I invite all my customers at once?<\/div><\/div><div id=\"accordion-content-post-7319\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-7319\"\r\n                style=\"background:transparent;\"><span data-doc-id=\"8863513000010029015\" data-doc-type=\"writer\">If you are not enjoying seamless invoice delivery by exchanging eInvoices with your trading partners via Link4, you can submit a deactivation request to our Support Team and we help you disconnect.<\/span><\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-7320\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-7320\"\r\n                data-id=\"post-7320\" \r\n                data-item=\"hfaq-post-7320\" data-slug=\"what-happens-if-i-want-to-discontinue-using-link4\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What happens if I want to discontinue using Link4?<\/div><\/div><div id=\"accordion-content-post-7320\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-7320\"\r\n                style=\"background:transparent;\">If you are on a paid plan, just give us 30 days' notice and we will terminate your subscription, you have to click on a link to disconnect from Link4. If you are still on the free trial version, just click on the disconnect link.<\/div><\/li><\/ul><\/div><\/div><\/article><\/section>\n<style type=\"text\/css\"><\/style><section id='' \n                class='helpie-faq accordions faq-toggle open-first groupSettings-162__enabled' \n                data-collection='' \n                data-pagination='0' \n                data-search='0' \n                data-pagination-enabled='0'\n                role='region'\n                aria-label='FAQ Section'\n                aria-live='polite'><h3 class=\"collection-title\">Customer (Buyers) FAQs<\/h3><form class=\"search\" onSubmit=\"return false;\"><div class=\"search__wrapper\"><input type=\"text\" class=\"search__input\" aria-label=\"Search\" role=\"searchbox\" placeholder=\"Search FAQ\"><span class=\"search__icon\"><svg class=\"svg-icon--search\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 22 22\">\r\n                        <g fill=\"none\" stroke=\"#171717\">\r\n                            <path stroke-linecap=\"square\" stroke-width=\"2\" d=\"M18.5 18.3l-5.4-5.4\"\/>\r\n                            <circle cx=\"8\" cy=\"8\" r=\"7\" stroke-width=\"2\"\/>\r\n                        <\/g>\r\n                    <\/svg><\/span><\/div><div class=\"search__message\"><\/div><\/form><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-7324\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-7324\"\r\n                data-id=\"post-7324\" \r\n                data-item=\"hfaq-post-7324\" data-slug=\"what-are-the-benefits-to-me-from-receiving-invoices-through-link4\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What are the benefits to me from receiving invoices through Link4?<\/div><\/div><div id=\"accordion-content-post-7324\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-7324\"\r\n                style=\"background:transparent;\"><span data-doc-id=\"8863513000010029015\" data-doc-type=\"writer\">Receiving eInvoices with Link4 eliminates manual data entry, scanning, and PDF imports. Invoices arrive directly inside your accounting software, reducing errors, saving time, and eliminating paper handling. This streamlines your Accounts Payable process and improves operational efficiency.<\/span><\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-7325\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-7325\"\r\n                data-id=\"post-7325\" \r\n                data-item=\"hfaq-post-7325\" data-slug=\"how-do-i-get-my-supplier-to-use-link4\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How do I get my supplier to use Link4?<\/div><\/div><div id=\"accordion-content-post-7325\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-7325\"\r\n                style=\"background:transparent;\"><span data-doc-id=\"8863513000010029015\" data-doc-type=\"writer\">Log in to your Link4 account and via\u00a0\u00a0the <\/span>\u2018My Suppliers\u2019 page, you can send your suppliers a direct invitation to connect via the Peppol network alerting them that you are ready to receive their eInvoices. Link4 notifies you the status.<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-7326\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-7326\"\r\n                data-id=\"post-7326\" \r\n                data-item=\"hfaq-post-7326\" data-slug=\"how-much-does-it-cost-2\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How much does it cost?<\/div><\/div><div id=\"accordion-content-post-7326\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-7326\"\r\n                style=\"background:transparent;\"><p class=\"zw-paragraph\" data-linerule=\"auto\" data-line-height=\"1.0791667\" data-textformat=\"{&quot;ff&quot;:&quot;Carlito,Calibri&quot;,&quot;size&quot;:11,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8.0pt\" data-window-control-info=\"true\" data-doc-id=\"8863513000010029015\" data-doc-type=\"writer\">Link4 offers a 3-month freemium plan for SMEs using cloud accounting software, allowing you to receive up to 10 eInvoices per month at no cost.<\/p>\r\n<p class=\"zw-paragraph\" data-linerule=\"auto\" data-line-height=\"1.0791667\" data-textformat=\"{&quot;ff&quot;:&quot;Carlito,Calibri&quot;,&quot;size&quot;:11,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8.0pt\" data-window-control-info=\"true\">Paid plans are simple, affordable, and designed to scale as your business grows.<\/p>\r\nIf you\u2019re using an ERP system or would like to explore pricing and integration options in more detail, feel free to reach out to us at connect@link4.co<\/div><\/li><\/ul><\/div><\/div><\/article><\/section><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e758101 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e758101\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0399e4c\" data-id=\"0399e4c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea99ff5 elementor-invisible elementor-widget elementor-widget-pix-heading\" data-id=\"ea99ff5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"pix-heading-el text-center \"><h3 class=\"text-heading-default font-weight-bold h3 animate-in heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"fade-in-up\" data-anim-delay=\"200\">General FAQs<\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f12dfa elementor-widget elementor-widget-pix-accordion\" data-id=\"9f12dfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion w-100 accordion-card\" id=\"accordion-9f12dfa\"><div class=\"card\">\n               <div class=\"card-header shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-9f12dfa-ed296d9\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-9f12dfa-ed296d9\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-9f12dfa-ed296d9\"><span class=\"d-inline-flex align-self-center text-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-plus-circle-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M12,21 C16.9705627,21 21,16.9705627 21,12 C21,7.02943725 16.9705627,3 12,3 C7.02943725,3 3,7.02943725 3,12 C3,16.9705627 7.02943725,21 12,21 Z M12,8 L12,16 M8,12 L16,12\"\/><\/svg><\/span><span class=\"d-inline-flex font-weight-bold text-heading-default\" >Do I need to install anything?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-9f12dfa-ed296d9\" class=\"collapse \" aria-labelledby=\"headingpix-tab-9f12dfa-ed296d9\">\n                 <div class=\"card-body\">No, there is nothing to install.<\/div>\n               <\/div>\n             <\/div><div class=\"card\">\n               <div class=\"card-header shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-9f12dfa-ec0b89f\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-9f12dfa-ec0b89f\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-9f12dfa-ec0b89f\"><span class=\"d-inline-flex align-self-center text-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-plus-circle-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M12,21 C16.9705627,21 21,16.9705627 21,12 C21,7.02943725 16.9705627,3 12,3 C7.02943725,3 3,7.02943725 3,12 C3,16.9705627 7.02943725,21 12,21 Z M12,8 L12,16 M8,12 L16,12\"\/><\/svg><\/span><span class=\"d-inline-flex font-weight-bold text-heading-default\" >Can I still use my Accounting software?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-9f12dfa-ec0b89f\" class=\"collapse \" aria-labelledby=\"headingpix-tab-9f12dfa-ec0b89f\">\n                 <div class=\"card-body\">Yes, Link4 is not designed to replace your Accounting software, but it will enhance its value for you. Link4 will make you appreciate your Accounting software more.<\/div>\n               <\/div>\n             <\/div><div class=\"card\">\n               <div class=\"card-header shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-9f12dfa-10a5e07\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-9f12dfa-10a5e07\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-9f12dfa-10a5e07\"><span class=\"d-inline-flex align-self-center text-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-plus-circle-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M12,21 C16.9705627,21 21,16.9705627 21,12 C21,7.02943725 16.9705627,3 12,3 C7.02943725,3 3,7.02943725 3,12 C3,16.9705627 7.02943725,21 12,21 Z M12,8 L12,16 M8,12 L16,12\"\/><\/svg><\/span><span class=\"d-inline-flex font-weight-bold text-heading-default\" >Can I contact someone at Link4?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-9f12dfa-10a5e07\" class=\"collapse \" aria-labelledby=\"headingpix-tab-9f12dfa-10a5e07\">\n                 <div class=\"card-body\">Yes, our expert team is available through Live Chat on the Link4 website as well as through the Link4 application. If you have any questions or require support, please don\u2019t hesitate to start a conversation. Our team is available during regular business hours in Australia, but you can always leave your email and message and we will respond to you ASAP.<\/div>\n               <\/div>\n             <\/div><div class=\"card\">\n               <div class=\"card-header shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-9f12dfa-790dbb0\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-9f12dfa-790dbb0\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-9f12dfa-790dbb0\"><span class=\"d-inline-flex align-self-center text-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-plus-circle-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M12,21 C16.9705627,21 21,16.9705627 21,12 C21,7.02943725 16.9705627,3 12,3 C7.02943725,3 3,7.02943725 3,12 C3,16.9705627 7.02943725,21 12,21 Z M12,8 L12,16 M8,12 L16,12\"\/><\/svg><\/span><span class=\"d-inline-flex font-weight-bold text-heading-default\" >Is it secure?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-9f12dfa-790dbb0\" class=\"collapse \" aria-labelledby=\"headingpix-tab-9f12dfa-790dbb0\">\n                 <div class=\"card-body\">Yes, we use SSL and Server Separation strategies. Additionally, your Accounting software also has its own layer of security to protect your details.<\/div>\n               <\/div>\n             <\/div><div class=\"card\">\n               <div class=\"card-header shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-9f12dfa-dd99bd6\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-9f12dfa-dd99bd6\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-9f12dfa-dd99bd6\"><span class=\"d-inline-flex align-self-center text-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-plus-circle-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M12,21 C16.9705627,21 21,16.9705627 21,12 C21,7.02943725 16.9705627,3 12,3 C7.02943725,3 3,7.02943725 3,12 C3,16.9705627 7.02943725,21 12,21 Z M12,8 L12,16 M8,12 L16,12\"\/><\/svg><\/span><span class=\"d-inline-flex font-weight-bold text-heading-default\" >How is this different from EDI?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-9f12dfa-dd99bd6\" class=\"collapse \" aria-labelledby=\"headingpix-tab-9f12dfa-dd99bd6\">\n                 <div class=\"card-body\">It\u2019s the same concept as EDI \u00ad- electronically transferring data from one system to another, but there is nothing to install. Link4 is non-invasive. It will not have an impact on any software systems you currently use.<\/div>\n               <\/div>\n             <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ad6020 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ad6020\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e1cb16\" data-id=\"6e1cb16\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c2336d elementor-invisible elementor-widget elementor-widget-pix-heading\" data-id=\"6c2336d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"pix-heading-el text-center \"><h3 class=\"text-heading-default font-weight-bold h3 animate-in heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"fade-in-up\" data-anim-delay=\"200\">Supplier (Sellers) FAQs<\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b130cb elementor-widget elementor-widget-pix-accordion\" data-id=\"5b130cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion w-100 accordion-card\" id=\"accordion-5b130cb\"><div class=\"card\">\n               <div class=\"card-header shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-5b130cb-ed296d9\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-5b130cb-ed296d9\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-5b130cb-ed296d9\"><span class=\"d-inline-flex align-self-center text-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-plus-circle-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M12,21 C16.9705627,21 21,16.9705627 21,12 C21,7.02943725 16.9705627,3 12,3 C7.02943725,3 3,7.02943725 3,12 C3,16.9705627 7.02943725,21 12,21 Z M12,8 L12,16 M8,12 L16,12\"\/><\/svg><\/span><span class=\"d-inline-flex font-weight-bold text-heading-default\" >What are the benefits to me for sending eInvoices?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-5b130cb-ed296d9\" class=\"collapse \" aria-labelledby=\"headingpix-tab-5b130cb-ed296d9\">\n                 <div class=\"card-body\">Link4 can mean increased cash flow as eInvoices make it into your client\u2019s Accounting system faster. There is no need to print and post, or send invoices as PDFs or via emails. It is fast and simple. Also, you can track if the invoice has arrived, been accepted, paid, etc. Link4 includes dashboards so you can clearly see a payer\u2019s history and you can track trends easily.<\/div>\n               <\/div>\n             <\/div><div class=\"card\">\n               <div class=\"card-header shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-5b130cb-ec0b89f\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-5b130cb-ec0b89f\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-5b130cb-ec0b89f\"><span class=\"d-inline-flex align-self-center text-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-plus-circle-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M12,21 C16.9705627,21 21,16.9705627 21,12 C21,7.02943725 16.9705627,3 12,3 C7.02943725,3 3,7.02943725 3,12 C3,16.9705627 7.02943725,21 12,21 Z M12,8 L12,16 M8,12 L16,12\"\/><\/svg><\/span><span class=\"d-inline-flex font-weight-bold text-heading-default\" >How do I get my customers to use Link4?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-5b130cb-ec0b89f\" class=\"collapse \" aria-labelledby=\"headingpix-tab-5b130cb-ec0b89f\">\n                 <div class=\"card-body\">Go to the \u2018My Customers\u2019 page and send an invite from that page. Link4 will send the details to your customers so they can connect, and you will be advised when they do.<\/div>\n               <\/div>\n             <\/div><div class=\"card\">\n               <div class=\"card-header shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-5b130cb-10a5e07\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-5b130cb-10a5e07\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-5b130cb-10a5e07\"><span class=\"d-inline-flex align-self-center text-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-plus-circle-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M12,21 C16.9705627,21 21,16.9705627 21,12 C21,7.02943725 16.9705627,3 12,3 C7.02943725,3 3,7.02943725 3,12 C3,16.9705627 7.02943725,21 12,21 Z M12,8 L12,16 M8,12 L16,12\"\/><\/svg><\/span><span class=\"d-inline-flex font-weight-bold text-heading-default\" >How does it work if my customer hasn\u2019t registered on Link4?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-5b130cb-10a5e07\" class=\"collapse \" aria-labelledby=\"headingpix-tab-5b130cb-10a5e07\">\n                 <div class=\"card-body\">Link4 works best when both the supplier and customer are connected, but if your customer has not made the connection yet, then the invoice is sent as a PDF.<\/div>\n               <\/div>\n             <\/div><div class=\"card\">\n               <div class=\"card-header shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-5b130cb-790dbb0\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-5b130cb-790dbb0\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-5b130cb-790dbb0\"><span class=\"d-inline-flex align-self-center text-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-plus-circle-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M12,21 C16.9705627,21 21,16.9705627 21,12 C21,7.02943725 16.9705627,3 12,3 C7.02943725,3 3,7.02943725 3,12 C3,16.9705627 7.02943725,21 12,21 Z M12,8 L12,16 M8,12 L16,12\"\/><\/svg><\/span><span class=\"d-inline-flex font-weight-bold text-heading-default\" >How much does it cost?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-5b130cb-790dbb0\" class=\"collapse \" aria-labelledby=\"headingpix-tab-5b130cb-790dbb0\">\n                 <div class=\"card-body\">Link4 is a freemium solution so there is no charge to use it unless you want to upgrade to a monthly plan for the premium features. Even on the paid plans, the average cost is less than an Australian postage stamp to send an invoice. Have a look at our pricing page for full options.<\/div>\n               <\/div>\n             <\/div><div class=\"card\">\n               <div class=\"card-header shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-5b130cb-dd99bd6\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-5b130cb-dd99bd6\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-5b130cb-dd99bd6\"><span class=\"d-inline-flex align-self-center text-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-plus-circle-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M12,21 C16.9705627,21 21,16.9705627 21,12 C21,7.02943725 16.9705627,3 12,3 C7.02943725,3 3,7.02943725 3,12 C3,16.9705627 7.02943725,21 12,21 Z M12,8 L12,16 M8,12 L16,12\"\/><\/svg><\/span><span class=\"d-inline-flex font-weight-bold text-heading-default\" >Can I invite all my customers at once?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-5b130cb-dd99bd6\" class=\"collapse \" aria-labelledby=\"headingpix-tab-5b130cb-dd99bd6\">\n                 <div class=\"card-body\">Yes, Link4 allows you to invite all the customers in your Accounting system that you select to receive an invitation.<\/div>\n               <\/div>\n             <\/div><div class=\"card\">\n               <div class=\"card-header shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-5b130cb-427536e\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-5b130cb-427536e\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-5b130cb-427536e\"><span class=\"d-inline-flex align-self-center text-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-plus-circle-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M12,21 C16.9705627,21 21,16.9705627 21,12 C21,7.02943725 16.9705627,3 12,3 C7.02943725,3 3,7.02943725 3,12 C3,16.9705627 7.02943725,21 12,21 Z M12,8 L12,16 M8,12 L16,12\"\/><\/svg><\/span><span class=\"d-inline-flex font-weight-bold text-heading-default\" >What happens if I want to discontinue using Link4?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-5b130cb-427536e\" class=\"collapse \" aria-labelledby=\"headingpix-tab-5b130cb-427536e\">\n                 <div class=\"card-body\">If you are on a paid plan, just give us 30 days' notice and we will terminate your subscription, you have to click on a link to disconnect from Link4. If you are still on the free trial version, just click on the disconnect link.<\/div>\n               <\/div>\n             <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8fba825 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8fba825\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5a6d146\" data-id=\"5a6d146\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65c5e96 elementor-invisible elementor-widget elementor-widget-pix-heading\" data-id=\"65c5e96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"pix-heading-el text-center \"><h3 class=\"text-heading-default font-weight-bold h3 animate-in heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"fade-in-up\" data-anim-delay=\"200\">Customer (Buyers) FAQs<\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d31d29d elementor-widget elementor-widget-pix-accordion\" data-id=\"d31d29d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion w-100 accordion-card\" id=\"accordion-d31d29d\"><div class=\"card\">\n               <div class=\"card-header shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-d31d29d-ed296d9\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-d31d29d-ed296d9\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-d31d29d-ed296d9\"><span class=\"d-inline-flex align-self-center text-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-plus-circle-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M12,21 C16.9705627,21 21,16.9705627 21,12 C21,7.02943725 16.9705627,3 12,3 C7.02943725,3 3,7.02943725 3,12 C3,16.9705627 7.02943725,21 12,21 Z M12,8 L12,16 M8,12 L16,12\"\/><\/svg><\/span><span class=\"d-inline-flex font-weight-bold text-heading-default\" >What are the benefits to me from receiving invoices through Link4?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-d31d29d-ed296d9\" class=\"collapse \" aria-labelledby=\"headingpix-tab-d31d29d-ed296d9\">\n                 <div class=\"card-body\">It will save you time. No need for manual data entry. No need to scan invoices to get them into your Accounting software or import them as PDFs. Also, it saves you from having to deal with paper invoices.<\/div>\n               <\/div>\n             <\/div><div class=\"card\">\n               <div class=\"card-header shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-d31d29d-ec0b89f\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-d31d29d-ec0b89f\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-d31d29d-ec0b89f\"><span class=\"d-inline-flex align-self-center text-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-plus-circle-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M12,21 C16.9705627,21 21,16.9705627 21,12 C21,7.02943725 16.9705627,3 12,3 C7.02943725,3 3,7.02943725 3,12 C3,16.9705627 7.02943725,21 12,21 Z M12,8 L12,16 M8,12 L16,12\"\/><\/svg><\/span><span class=\"d-inline-flex font-weight-bold text-heading-default\" >How do I get my supplier to use Link4?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-d31d29d-ec0b89f\" class=\"collapse \" aria-labelledby=\"headingpix-tab-d31d29d-ec0b89f\">\n                 <div class=\"card-body\">Login to your Link4 account and go to the 'My Suppliers' page. You can send invitations to your supplier from there.<\/div>\n               <\/div>\n             <\/div><div class=\"card\">\n               <div class=\"card-header shadow-sm rounded-lg bg-white\" id=\"headingpix-tab-d31d29d-10a5e07\" >\n                   <button class=\"btn btn-link d-flex text-left\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapsepix-tab-d31d29d-10a5e07\" aria-expanded=\"true\" aria-controls=\"collapsepix-tab-d31d29d-10a5e07\"><span class=\"d-inline-flex align-self-center text-primary svg-202 text-20 pix-mr-10\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Line\/pixfort-icon-plus-circle-1\" viewBox=\"2 2 20 20\"><path fill=\"none\" stroke=\"var(--pf-icon-color)\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"var(--pf-icon-stroke-width)\" d=\"M12,21 C16.9705627,21 21,16.9705627 21,12 C21,7.02943725 16.9705627,3 12,3 C7.02943725,3 3,7.02943725 3,12 C3,16.9705627 7.02943725,21 12,21 Z M12,8 L12,16 M8,12 L16,12\"\/><\/svg><\/span><span class=\"d-inline-flex font-weight-bold text-heading-default\" >How much does it cost?<\/span><\/button>\n               <\/div>\n\n               <div id=\"collapsepix-tab-d31d29d-10a5e07\" class=\"collapse \" aria-labelledby=\"headingpix-tab-d31d29d-10a5e07\">\n                 <div class=\"card-body\">Being a freemium solution, Link4 will not cost you anything to use until you want to upgrade to the premium features. You can receive up to 10 invoices a month on the free plan. Even in the paid plans, the average cost is less than an Australian postage stamp to receive an invoice or bill. Checkout our pricing page for monthly plan details.<\/div>\n               <\/div>\n             <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>eInvoicing FAQs &#8211; We are Here to Help Get instant answers to common questions! Frequently Asked Questions We&#8217;ve compiled a list of answers to generally asked questions. General FAQs Do I need to install anything? No, there is nothing to&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6054","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New Zealand eInvoicing FAQ | Link4 Peppol eInvoice Support<\/title>\n<meta name=\"description\" content=\"New Zealand eInvoicing made simple. Learn how Link4 connects businesses to Peppol for secure, fast, and MBIE-approved eInvoice delivery.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/link4.co\/nz\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Zealand eInvoicing FAQ | Link4 Peppol eInvoice Support\" \/>\n<meta property=\"og:description\" content=\"New Zealand eInvoicing made simple. 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