Is e-invoicing mandatory in Australia?

As of 1 July 2022, e-invoicing has become mandatory for all Australian Government agencies covered by the mandate. This move signifies a significant shift towards digitalization and streamlined invoicing processes across the country.

Helpie FAQ

  • Is e-invoicing mandatory in Australia?
    As of 1 July 2022, e-invoicing has become mandatory for all Australian Government agencies covered by the mandate. This move signifies a significant shift towards digitalization and streamlined invoicing processes across the country.[helpie_faq show_title="1" title="Helpie FAQ" title_tag="h3" show_search="1" search_placeholder="Search FAQ" search_by_tags="1" exclude_from_search="1" display_mode="simple_accordion" toggle="0" open_by_default="open_all_faqs" faq_url_attribute="1" faq_url_type="post_id" display_mode_group_by="none" sortby="publish" order="desc" category_sortby="publish" category_order="desc" limit="-1" enable_content_hooks="1" enable_schema="0" onload_scrollto_delay="0" categories="all"]
  • How do I get my supplier to use Link4?
    Login to your Link4 account and go to the 'My Suppliers' page. You can send invitations to your supplier from there.
  • How much does it cost?
    Being a 3-month freemium solution, Link4 will not cost you anything to use for an initial time frame until you want to upgrade to the premium features. You can receive up to 10 invoices a month on the Link10 plan for up to 3 months. Even in the paid plans, the average cost is less than a postage stamp to receive an invoice or bill. For pricing inquiries, send us an email at [email protected].
  • What are the benefits to me from receiving invoices through Link4?
    It will save you time. No need for manual data entry. No need to scan invoices to get them into your Accounting software or import them as PDFs. Also, it saves you from having to deal with paper invoices.
  • What are the benefits to me for sending eInvoices?
    Link4 can mean increased cash flow as eInvoices make it into your client’s Accounting system faster. There is no need to print and post, or send invoices as PDFs or via emails. It is fast and simple. Also, you can track if the invoice has arrived, been accepted, paid, etc. Link4 includes dashboards so you can clearly see a payer’s history and you can track trends easily.
  • How do I get my customers to use Link4?
    Go to the ‘My Customers’ page and send an invite from that page. Link4 will send the details to your customers so they can connect, and you will be advised when they do.
  • How does it work if my customer hasn’t registered on Link4?
    Link4 works best when both the supplier and customer are connected, but if your customer has not made the connection yet, then the invoice is sent as a PDF.
  • How much does it cost?
    Link4 is a 3-month freemium solution so there is no charge to use it for an initial time period unless you want to upgrade to a monthly plan for the premium features. Even on the paid plans, the average cost is less than a postage stamp to send an invoice. For pricing inquiries, send us an email at [email protected].
  • Can I invite all my customers at once?
    Yes, Link4 allows you to invite all the customers in your Accounting system that you select to receive an invitation.
  • What happens if I want to discontinue using Link4?
    If you are on a paid plan, just give us 30 days' notice and we will terminate your subscription, you have to click on a link to disconnect from Link4. If you are still on the free trial version, just click on the disconnect link.
  • Can I still use my Accounting software?
    Yes, Link4 is not designed to replace your Accounting software, but it will enhance its value for you. Link4 will make you appreciate your Accounting software more.
  • Can I contact someone at Link4?
    Yes, our expert team is available through Live Chat on the Link4 website as well as through the Link4 application. If you have any questions or require support, please don’t hesitate to start a conversation. Our team is available during regular business hours in Australia, but you can always leave your email and message and we will respond to you ASAP.
  • Is it secure?
    Yes, we use SSL and Server Separation strategies. Additionally, your Accounting software also has its own layer of security to protect your details.
  • How is this different from EDI?
    It’s the same concept as EDI ­- electronically transferring data from one system to another, but there is nothing to install. Link4 is non-invasive. It will not have an impact on any software systems you currently use.
  • Do I need to install anything?
    No, there is nothing to install.